USPS - Another Rate Increase May 12th, 2008
UPS - Increase Fuel Surcharges
Order Processing, Shipping & Handling Policies 
All orders are promptly processed and shipped within 1-2 business days. Please note that all items ordered are not necessarily shipped together. Lucky bamboo combined with other not live plant orders may not be shipped together. We always ship our live plants the quickest and most economical way possible, insuring your plants arrive healthy and safely. Live plants shipping days are the following Monday or Tuesday after order placement. This insures your live plants will arrive with no weekend interruptions.Orders after payment notification. **Due to extreme weather conditions and carriers shipping habits, we cannot guarantee "live" plants condition on arrival.
Standard Ground Delivery - UPS Ground Service
NW Wholesaler standard shipping method is UPS Ground Service, which normally takes 2-14 days depending on your shipping destination's zone. UPS requires a physical address and does not deliver to PO Box addresses. Orders sent to PO Boxes ship via USPS Parcel Post with Delivery Confirmation and may take longer to arrive.
Secondary Shipping Method - USPS Priority Mail and/or Parcel Post
Sometime the use of the USPS service is more economical for your order. (smaller quantities, faster delivery, size, etc) This is the preferred method for live plant orders and customers requesting P.O. Box deliveries. Generally, these orders are shipped out only on MONDAY or TUESDAY after order processing |